You probably aren't interested in my issue as it's not a global*major problem but I hav...

GetHuman3835668's customer service issue with Facebook from October 2019

Help with my Facebook issue
The issue in GetHuman3835668's own words
You probably aren't interested in my issue as it's not a global*major problem but I have been hacked on Facebook, still able to access my account and have updated security now but I would like to know how to get feedback from FB on the hacking issue, why it happened ( friends reported it so presumably they do something - ? what. I feel violated that someone can take over your account and message at will but then not to be able to feel reassured by FB that all is now ok or I should be doing more doesn't help. But they have so many customers, why should they have to be concerned.

GetHuman3835668 did not yet indicate what Facebook should do to make this right.

How GetHuman3835668 fixed the problem

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Facebook

Customer service issue
Reported by GetHuman3835668
Oct 27th, 2019 - a year ago
Fixed
Seen by 4 customers so far
Similar issue to 738877 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman3835668 started working on this issue
Oct 27th, 2019 1:24am
GetHuman3835668 confirmed the issue is fixed. Hooray!
Oct 28th, 2019 5:23pm

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