I have a new computer - when I try to access FB, I get password acceptance & then becau...
GetHuman-sassypea's Can't Receive Code to Reset issue with Facebook from October 2019
Help with my Facebook issue
The issue in GetHuman-sassypea's own words
I have a new computer - when I try to access FB, I get password acceptance & then because of *-step identification, it says I will receive a code. ** I've tried MANY times & NO CODE ever arrives on my cell phone (***-***-****) or my email account (*****@***.com).
GetHuman-sassypea did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-sassypea fixed the problem
Plugged in my old computer - accessed FB there (which would not accept the new password I'd created from the new computer - so changed it on the old computer to match. Then turned OFF *-step authentication. I thought I'd made an error in putting in my cell * when I set it up - however, the number was CORRECT & it still would not give me notification, even on the old computer. So, I DO NOT TRUST *-step identification at all. Decided to access FB also from my cell phone, so there is a backup there for the future.
Please help with my Facebook issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Facebook customer problems.
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
GetHuman-sassypea confirmed the issue is fixed. Hooray!
Oct 27th, 2019 9:49pm
Change of Address? Free Concierge.
Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.
Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians