My name Jennifer Colby I just opened a new Facebook account under email *****@***.com n...

GetHuman3834454's Recover Hacked Account issue with Facebook from October 2019

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Before contacting them, items GetHuman3834454 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman3834454's own words
My name Jennifer Colby I just opened a new Facebook account under email *****@***.com need verify who I am I put my phone number in ********** in that my mobile number it active but Facebook won't allow me put my number in in order receive security code get back on it says put valid number that my number can't receive code cause not able put my number ********** in can you please help me put number in so receive code or send me a code to my email address *****@***.com main email put second email in *****@***.com as second email I just opened this account yesterday cause last few accounts last few months was hacked. Please help me get back on put my number ********** in on this account get back on I even sent photo if prove it me last night didn't get email back

GetHuman3834454 did not yet indicate what Facebook should do to make this right.

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Recover Hacked Account issue
Reported by GetHuman3834454
Oct 26th, 2019 - 3 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 738601 others
0 customers following this


GetHuman3834454 started working on this issue
Oct 26th, 2019 7:39pm
GetHuman3834454 indicated the issue is not fixed yet.
Oct 27th, 2019 5:13am

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