Good morning. I am locked out of my Facebook account. The only option that they give me...

GetHuman-sdsims's Can't Receive Code to Reset issue with Facebook from October 2019

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The issue in GetHuman-sdsims's own words
unlock my account ... Good morning. I am locked out of my Facebook account. The only option that they give me to unlock my account is for them to send a code to the phone number that Facebook has for me. The problem is that I no longer have that number. I need for Facebook to give me more options to verify who I am. I can upload a picture of my ID etc. If you could help in this matter I would greatly appreciate it. Thank you in advance.**Respectfully,**Stephen Sims
I had a customer and Facebook member (Andrea Tarver) that was upset behind not being able to purchase a vehicle. I started having issues immediately with my account. My account was suspended then reactivated after I explained this situation. But now it looks like someone has attempted to hack or access my account so I have been locked out. Facebook is asking me to give a code sent to the phone number that they have for me which I no longer have. I need more options to verify my identity.

GetHuman-sdsims did not yet indicate what Facebook should do to make this right.

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Can't Receive Code to Reset issue
Reported by GetHuman-sdsims
Oct 26th, 2019 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 738492 others
0 customers following this

Timeline

GetHuman-sdsims started working on this issue
Oct 26th, 2019 5:52pm
GetHuman-sdsims indicated the issue is not fixed yet.
Oct 27th, 2019 1:02am
GetHuman-sdsims indicated the issue is not fixed yet.
Oct 27th, 2019 6:35pm