I have a facebook account in the name of Julie Molyneux. I use the FarmVille* and a wh...

GetHuman3832190's customer service issue with Facebook from October 2019

Help with my Facebook issue
First: share to improve GetHuman3832190's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3832190 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman3832190's own words
I have a facebook account in the name of Julie Molyneux. I use the FarmVille* and a while ago it asked me to log into facebook in order to receive free gifts. I did this but put my name as Jules Molyneux. Farmville then opened up a new facebook account for me in the name of Jules Molyneux - there is no information on this account but now Farmville won't let me connect with Facebook unless I do so under the Jules Molyneux account. As Jules Molyneux has the exact same e-mail address as me Julie Molyneux I can't deactivate the Jules Molyneux account as it is linked to me. Also I just entered a photo competition with Snapfish and it automatically linked it to the Jules Molyneux account??????? I really need to deactivate the Jules Molyneux account. Help please!!! thank you.

GetHuman3832190 did not yet indicate what Facebook should do to make this right.

How GetHuman3832190 fixed the problem

We are waiting for GetHuman3832190 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman3832190
Oct 26th, 2019 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 738079 others
0 customers following this

Timeline

GetHuman3832190 started working on this issue
Oct 26th, 2019 10:24am
GetHuman3832190 indicated the issue is not fixed yet.
Oct 26th, 2019 2:41pm
GetHuman3832190 indicated the issue is not fixed yet.
Oct 26th, 2019 2:43pm
GetHuman3832190 indicated the issue is not fixed yet.
Oct 27th, 2019 12:12pm
GetHuman3832190 indicated the issue is not fixed yet.
Oct 27th, 2019 12:12pm