Please help me get my original FB page back! I’m **yo, and have been a huge fan of Fac...

GetHuman3806235's Recover Hacked Account issue with Facebook from October 2019

Help with my Facebook issue
Before contacting them, items GetHuman3806235 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman3806235's own words
Please help me get my original FB page back! I’m **yo, and have been a huge fan of Facebook for ** years. It’s the only way I can see my big family!*On September ** I got a FB message (Messenger) from a friend (or so I thought!), saying “How are you doin.” I bit the bait and suddenly my friends were sending me notices that they thought I’d been hacked! *In the dialogue with this hacker (who I thought was my friend), I admit I did a very dumb thing and gave him my password (so he could help me get into a link he’d sent that I couldn’t open!). *Soon my page disappeared. So I thought I should make myself a (temporary) New FB page, and I used my same name: Shirley Mignone Stroud, same everything...Except my profile picture. It was of me, but not the one on my original page. *I believe That is what made y’all think I was a hacker.*I’d like to send proof with photos here, but this system won’t paste them here.*Please, please let me have my (original) FB account back!

GetHuman3806235 did not yet indicate what Facebook should do to make this right.

How GetHuman3806235 fixed the problem

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Facebook

Recover Hacked Account issue
Reported by GetHuman3806235
Oct 21st, 2019 - 3 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 731878 others
0 customers following this

Timeline

GetHuman3806235 started working on this issue
Oct 21st, 2019 9:54pm
GetHuman3806235 shared this issue with friends on Facebook
Oct 21st, 2019 9:56pm
GetHuman3806235 indicated the issue is not fixed yet.
Oct 24th, 2019 1:18pm
GetHuman3806235 indicated the issue is not fixed yet.
Oct 24th, 2019 2:03pm
GetHuman3806235 indicated the issue is not fixed yet.
Oct 24th, 2019 10:41pm
GetHuman3806235 indicated the issue is not fixed yet.
Oct 26th, 2019 3:14pm
GetHuman3806235 indicated the issue is not fixed yet.
Oct 27th, 2019 12:15am
GetHuman3806235 indicated the issue is not fixed yet.
Oct 27th, 2019 4:29pm
GetHuman3806235 indicated the issue is not fixed yet.
Oct 28th, 2019 2:42am

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