I set up a birthday fundraiser for Imagination Now. It ended October **, ****. **As the...

GetHuman3855511's customer service issue with Facebook from October 2019

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The issue in GetHuman3855511's own words
I set up a birthday fundraiser for Imagination Now. It ended October **, ****. **As the executive director of Imagination Now, my question is about payment to the organization for the $*** in donations received online. I’ve tried everything to set up payments for Imagination Now on it’s Facebook page (listed as nonprofit) and the links specified in help center to do so are not showing up in the sidebar of menu options. Also responses claim I have never set up a fundraiser and that I have never made a Facebook donation. Both responses are incorrect.**Please advise how the funds will be transferred and when to expect them. The EIN * is **-*******. I can provide bank deposit information or anything else necessary to make the transfer. **Thank you *Cheryl Russell *Founder*Executive Director*Cheryl@Imaginationnow.org*Imagine the best!!

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Facebook

Customer service issue
Reported by GetHuman3855511
Oct 30th, 2019 - 2 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 743514 others
0 customers following this

Timeline

GetHuman3855511 started working on this issue
Oct 30th, 2019 6:21pm
GetHuman3855511 indicated the issue is not fixed yet.
Oct 30th, 2019 10:39pm
GetHuman3855511 indicated the issue is not fixed yet.
Oct 31st, 2019 4:02am
GetHuman3855511 indicated the issue is not fixed yet.
Oct 31st, 2019 4:06pm