the advertisement from ibios.store on Facebook advertised a RC Airplane that was quite...

GetHuman3855080's customer service issue with Facebook from October 2019

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The issue in GetHuman3855080's own words
the advertisement from ibios.store on Facebook advertised a RC Airplane that was quite impressive. I ordered it and I got a toy that doesn't fly and can be purchased at your local flea market. I have a friend that ordered the same thing a couple weeks prior to ordering this item as well. when he got his I got to look at it and once I seen it was a scam I emailed them and said cancel my order and refund my money. they refused to refund my money and sent me the same POS toy that my friend got. I emailed them with a picture of the toy and they responded with saying they will address the issue and refund me **% of my purchase.This in only one items I have ordered through Facebook advertisement and did not get what was advertised. WHAT IS FACEBOOK DOING TO POLICE THESE FALSE ADVERTISEMENTS!!!!! Facebook is condoning this and should be held liable for advertisements that they allow to be commercials on Facebook.

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Facebook

Customer service issue
Reported by GetHuman3855080
Oct 30th, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 743444 others
0 customers following this

Timeline

GetHuman3855080 started working on this issue
Oct 30th, 2019 5:27pm

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