I can’t login my Facebook. I have the app on phone which I log out when I get off but I...

GetHuman-rlfrazie's Reset Password issue with Facebook from October 2019

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The issue in GetHuman-rlfrazie's own words
I can’t login my Facebook. I have the app on phone which I log out when I get off but I set a four digit pass code when you touch the Facebook app so my * year old can’t get in it but when I pushed that code in the other day it said incorrect pass code so I took pass code off and tried to sign in and it is incorrect finally it says I changed password * or * months ago and that is when I got this new IPhone and I can’t remember changing the password so I was trying my original password. I don’t even know the email I signed up with in ****. So when I tried to reset it I’m sure it sent it to that. When I look it up by my mobile number it tells me no account was found? Mabey because I keep it private?? I know nothing about internet so I really want help, I have my whole daughters life in pictures on here growing up!! Please help... I was listed as Rachel Frazier but changed it to Rachel Weldon my profile pic is of me and my daughter at her *th bday back in August. I still carry Frazier at my email address.

GetHuman-rlfrazie did not yet indicate what Facebook should do to make this right.

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Facebook

Reset Password issue
Reported by GetHuman-rlfrazie
Oct 30th, 2019 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 743442 others
0 customers following this

Timeline

GetHuman-rlfrazie started working on this issue
Oct 30th, 2019 5:27pm
GetHuman-rlfrazie indicated the issue is not fixed yet.
Oct 30th, 2019 10:38pm
GetHuman-rlfrazie indicated the issue is not fixed yet.
Oct 30th, 2019 10:42pm
GetHuman-rlfrazie indicated the issue is not fixed yet.
Oct 30th, 2019 10:42pm
GetHuman-rlfrazie indicated the issue is not fixed yet.
Oct 31st, 2019 1:03pm
GetHuman-rlfrazie indicated the issue is not fixed yet.
Oct 31st, 2019 1:19pm
GetHuman-rlfrazie indicated the issue is not fixed yet.
Oct 31st, 2019 1:20pm
GetHuman-rlfrazie indicated the issue is not fixed yet.
Oct 31st, 2019 2:45pm

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