Hello! I only started using Facebook yesterday (October **th, ****) on PC with recent d...

GetHuman-rainalov's Recover Disabled Account issue with Facebook from October 2019

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Before contacting them, items GetHuman-rainalov may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman-rainalov's own words
I was trying to play a game. I was trying to enjoy a game I thought had discontinued one day when I logged on maybe *-* years ago. ... Hello! I only started using Facebook yesterday (October **th, ****) on PC with recent discovery that an old game I had thought was discontinued was still up and running with a different title on Facebook, and Facebook only (Party Town)! I created an account for the sole purpose of playing it. While I am making a few friends, for in-game purposes, I decided against using my name, and changed it to an alias (as, I assume, you cannot hide your real name on your profile). My account was disabled, presumably, for using a profile not of myself (and instead art) and using this alias.**I understand that Facebook only wants safety for their community and to stop the amassing bots and spam accounts. I also understand that Facebook would want only your real name.**With that being said, I would like my account to be unlocked again* I would like my account to be available for my use. I am willing, if able, to change my alias to my name again.
While Facebook is all about real identity, as media should, I simply wanted to use an alias to be called by rather than my name. I am more comfortable with an alias, and with that being said, I only want to use this product for a game.
I would like my account unlocked. I would like my account enabled again for my use. I would like to be able to resume playing.
I am a new customer. I am a new consumer of Facebook, and only for the purpose of a single game. I have no reason to be against Facebook, nor cause problems. I'm here for a game.
Facebook does not have the best customer support, and I have not been able to contact them in any other way.
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Facebook

PC
Recover Disabled Account issue
Reported by GetHuman-rainalov
Oct 21st, 2019 - 3 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 730575 others
0 customers following this

Timeline

GetHuman-rainalov started working on this issue
Oct 21st, 2019 4:04am
GetHuman-rainalov indicated the issue is not fixed yet.
Oct 21st, 2019 5:47pm
GetHuman-rainalov indicated the issue is not fixed yet.
Oct 21st, 2019 5:47pm
GetHuman-rainalov indicated the issue is not fixed yet.
Oct 21st, 2019 8:49pm
GetHuman-rainalov indicated the issue is not fixed yet.
Oct 22nd, 2019 4:18am
GetHuman-rainalov indicated the issue is not fixed yet.
Oct 25th, 2019 11:14pm

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