Play a game called Word Blitz in messenger, I was mid game when screen went blank! ... I was playing a game Word Blitz that was sent to me on messenger & suddenly the screen went blank & a message said your session has timed out log in. When I tried it said wrong password & then tried again & it came up with my husbands name & said is this you & I said no. After that I put my email in again & it said no such account exists. I went to Facebook & saw it also said session had timed out & said press this link to see why & it came up saying my account was disabled. I have lost messenger, Facebook, the ability to send or receive texts, and no ability for me to send emails as all contacts etc seem to be gone! My name is Michelle Marshall my phone is ***-***-**** my email is below.
This caused my Facebook to be disabled & I have had my account since **** & now can’t even get texts as it is like I don’t exist. I see other people have had the same problem with this game disabling them on Facebook, why does this happen when the game is on Messenger? I also now have an app I got in the App Store called Word Stacks & it now stopped working & just is stuck in the buffering mode & I think this must be a related issue although it didn’t happen until the next day after Facebook & Messenger we’re disabled.
I want my Facebook RESTORED to its original account and the Word Blitz removed from my messenger if possible so this never happens again!
I’ve been a customer for ** or more years and never had a problem before. I follow all the rules.
I am going to call the Facebook Customer Service next and taking my phone to Geek Squad at Best Buy.