I had set up the two authentication code requirement that is offered through Facebook...

GetHuman-raybornv's customer service issue with Facebook from October 2019

Help with my Facebook issue
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The issue in GetHuman-raybornv's own words
I had set up the two authentication code requirement that is offered through Facebook. They text you a code after you have already reset your password. Normally this would be great, except that the phone number I have on my Facebook account isnt my number anymore. And the phone that I have my Facebook on, fell to the bottom of the lake. I didnt change my phone number on my Facebook account. So, Facebook is texting me on a phone that I no longer have access to for the Two authentication code login. I need to login to my Facebook account, but I cant access that phone number they are sending the code to. I also have people set up as Trusted Contacts on my Facebook account, but I cant find anything on Facebook about how you can access your account using a Trusted Contact when you have the Two Part Authentication code set up. Can you help?

GetHuman-raybornv did not yet indicate what Facebook should do to make this right.

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Customer service issue
Reported by GetHuman-raybornv
Oct 20th, 2019 - 3 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 730141 others
0 customers following this

Timeline

GetHuman-raybornv started working on this issue
Oct 20th, 2019 7:54pm
GetHuman-raybornv indicated the issue is not fixed yet.
Oct 21st, 2019 12:26am
GetHuman-raybornv indicated the issue is not fixed yet.
Oct 21st, 2019 3:48pm
GetHuman-raybornv indicated the issue is not fixed yet.
Oct 21st, 2019 4:27pm
GetHuman-raybornv indicated the issue is not fixed yet.
Oct 21st, 2019 4:27pm