My Facebook name is Mathomo Daniel Moshoana, my cell is : *** ** *** ****, my email is...

GetHuman-moshoana's Recover Hacked Account issue with Facebook from October 2019

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Before contacting them, items GetHuman-moshoana may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-moshoana's own words
My Facebook name is Mathomo Daniel Moshoana, my cell is : *** ** *** ****, my email is : *****@***.com. My Facebook account was hacked on the ** October **** by a suspect who is currently doing criminal activities through my name. My you please stop this Facebook account by the names of "Mathomo Daniel Moshoana". My personal log in details had been changed, please check it. I personally registered my Facebook account by the following names: Mathomo Daniel Moshoana & cell no. *** ** *** ****.*Please stop that unknown person from using my account, he*she ruining my name. If you unable just stop this account from operating.*Your cooperation in this matter will be highly appreciated. Send me your email address & I will upload my identity. My police case no. is : *************Regards**Mathomo Daniel Moshoana **** ** *** **** ******@***.com

GetHuman-moshoana did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Hacked Account issue
Reported by GetHuman-moshoana
Oct 20th, 2019 - 3 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 729688 others
0 customers following this

Timeline

GetHuman-moshoana started working on this issue
Oct 20th, 2019 1:27pm
GetHuman-moshoana indicated the issue is not fixed yet.
Oct 20th, 2019 6:28pm
GetHuman-moshoana indicated the issue is not fixed yet.
Oct 23rd, 2019 2:18pm

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