My Facebook that I have had for ** years was completely disabled yesterday. I went to*L...

GetHuman3797820's Recover Disabled Account issue with Facebook from October 2019

Help with my Facebook issue
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Before contacting them, items GetHuman3797820 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman3797820's own words
My Facebook that I have had for ** years was completely disabled yesterday. I went to*Log on and it said ‘please upload a picture of yourself, there has been suspicious activity on your account.’ I uploaded a picture that I have never posted to Facebook, and went to log in this morning and it says ‘your account has been disabled.’ I run a keto*fitness group with almost ** thousand people where I post recipes, education, tips, support, ect. I also have a business page connected to the group and it’s how I make my income. I pay for adds frequently through Facebook. I have now lost everything and I don’t know why. I can’t talk with a human because Facebook has an automated system that you can’t reason with. I would really like some explanation to what happened and how I can resolve this issue. I was also the only admin in my group so I don’t know how to get it back unless they turn my account back on. Please help me figure this out. My stomach is In knots and I am worried I just lost my business. **Thank you!

GetHuman3797820 did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Disabled Account issue
Reported by GetHuman3797820
Oct 20th, 2019 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 729619 others
0 customers following this

Timeline

GetHuman3797820 started working on this issue
Oct 20th, 2019 12:24pm
GetHuman3797820 indicated the issue is not fixed yet.
Oct 20th, 2019 4:49pm

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