Thanks for the privilege. My name is Fadipe Ebenezer Adegoke. My facebook account was h...

GetHuman3797392's Recover Hacked Account issue with Facebook from October 2019

Help with my Facebook issue
First: share to improve GetHuman3797392's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3797392 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman3797392's own words
Thanks for the privilege. My name is Fadipe Ebenezer Adegoke. My facebook account was hacked on the **th of October, **** with its email address*phone number and password changed to that of the hacker. Even up till now, I have not been able to recover my account. This same hacker has gone ahead to explore my Instagram account with it. All efforts (including facebook suggested steps) taken to block or delete my facebook account from my own end have not been successful. I would appreciate it if the account can be reversed to the initial login details. Some of my friends on facebook have been reporting the hacked account. My details are as follow:*Phone number - (****) ************Email address - *****@***.com*Please, reset code could be forwarded to the phone number above. Thanks.

GetHuman3797392 did not yet indicate what Facebook should do to make this right.

How GetHuman3797392 fixed the problem

We are waiting for GetHuman3797392 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Facebook

Recover Hacked Account issue
Reported by GetHuman3797392
Oct 20th, 2019 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 729455 others
0 customers following this

Timeline

GetHuman3797392 started working on this issue
Oct 20th, 2019 9:02am

Moving? Set Up Services in 1 Call

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call anytime: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies