Facebook team i wanted to open my old Facebook Disabled ID but the new ID is linked to...

GetHuman3779743's customer service issue with Facebook from October 2019

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The issue in GetHuman3779743's own words
Facebook team i wanted to open my old Facebook Disabled ID but the new ID is linked to the same number but I want my old ID because it has all my information in it, I want you to open my old ID. In order to open my old disabled ID, then my *same number is linked to the new ID by mistake but I want my old ID, The new ID has been linked to my number by when I am logging there in new id, it is saying that*You Can't Use Facebook Right Now*Were currently reviewing your submission.*We're always looking out for the security of our*community, so until then you won't be able to use*Facebook. before now new id is also disabled I do not want to merge my two IDs. I want my old ID.* you can put or find my account by this e-mail *****@***.com or ************* for login and check.*my this email *****@***.com is also attached to that id that is disabled now and I want to open that id beacause that is my very old id and i have so many business documents in that. That is my family account I received this email after submitting id proof to your team I'm attaching the screenshot of that email from that I received so it's humble request to Facebook Team check and open my account of Satyam Pandey That ID contains my own profile picture And I have a lot of pictures in my old ID And there is no picture in my new ID. I linked my number there by mistake in the new id. *And In my old* i have all the data and information of my bank*account so i need back my old account. It is my humble*request don't ignore it. I am not a child So*open my old account as soon as possible sir i m submitted my proof as well before when i try to open my*facebook old id show like this Your id has been disabled ineligible in old account . this email from your team unfortunately we reviewing*these additional document we appreciate your patience. *sir this account was very important for me because I*have some important buissness information in it sir please re open my*ID. Please Facebook understand my problems and try to solve them as soon as possible I'm using that id from last *years this problem I face first time in eight years I'm really feeling bad I have so many memories in that id Facebook disabled my id without any warning I think Facebook took this very wrong step.Really many people are worried about this thing on Facebook, they should not do this on Facebook, they should take care of their customers.I had saved all my photos on Facebook because I feel the most favorite and safe place. But I'm wrong I'm really sad I was deeply saddened by Facebook's this decision and I do not want Facebook to take such a decision with anyone else. Please Facebook don't do this I'm your old user* I want Facebook please give me back my account, open my ID back.*And please reply to this message**thanks.

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Customer service issue
Reported by GetHuman3779743
Oct 20th, 2019 - 3 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 729187 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman3779743 started working on this issue
Oct 20th, 2019 2:53am
GetHuman3779743 indicated the issue is not fixed yet.
Oct 23rd, 2019 10:08am
GetHuman3779743 indicated the issue is not fixed yet.
Oct 23rd, 2019 10:12am

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