This is second attempt to reach you...I have TWO accounts...Diane Marshall has been ina...

GetHuman-hanaikei's customer service issue with Facebook from October 2019

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The issue in GetHuman-hanaikei's own words
This is second attempt to reach you...I have TWO accounts...Diane Marshall has been inactive for years...please close THAT account...my account is kiana Marshall, the email address I no longer have password to is *****@***.com (kiana marshall account *** friends) You are trying to confirm with friends from old account... I sent library card and mail with address for ID. you have sent me codes for access to the OLD account (*-* friends?) Please reset password for kiana marshall *****@***.com (kiana is my Hawaiian name given to me by my adopted mother)...I created another gmail account just to receive a new code and you keep saying the emails DO NOT MATCH!!!! PLEASE pick an *****@***.com or *****@***.com and send me something so I may access my account...THANK YOU

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Facebook

Customer service issue
Reported by GetHuman-hanaikei
Oct 19th, 2019 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 729014 others
0 customers following this

Timeline

GetHuman-hanaikei started working on this issue
Oct 19th, 2019 10:46pm
GetHuman-hanaikei indicated the issue is not fixed yet.
Oct 22nd, 2019 3:12am

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