My name is patty bourgeois I’m on my daughters phone but my Facebook account was disabl...

GetHuman3791631's Recover Disabled Account issue with Facebook from October 2019

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Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman3791631's own words
My name is patty bourgeois I’m on my daughters phone but my Facebook account was disabled and I did nothing wrong so I have no clue as to what happened could u please help assistance me also how I log into Facebook with my old email a yahoo account but to access that email I guess I have forgotten the password to my email account so you see my dilemma and I’m reaching out for help to get my account right. I have my iPhone with me and my iCloud email account I have access to it’s *****@***.com could u please email me back on that account but it is not the one I log into my Facebook account with my Facebook account how I log into it with is *****@***.com but can not access that yahoo account please help me by contacting me on *****@***.com

GetHuman3791631 did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Disabled Account issue
Reported by GetHuman3791631
Oct 19th, 2019 - 3 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 727824 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman3791631 started working on this issue
Oct 19th, 2019 12:48am
GetHuman3791631 indicated the issue is not fixed yet.
Oct 19th, 2019 9:48pm
GetHuman3791631 indicated the issue is not fixed yet.
Oct 20th, 2019 2:14pm
GetHuman3791631 indicated the issue is not fixed yet.
Oct 20th, 2019 11:38pm
GetHuman3791631 indicated the issue is not fixed yet.
Oct 21st, 2019 9:20pm
GetHuman3791631 indicated the issue is not fixed yet.
Oct 22nd, 2019 1:42am
GetHuman3791631 indicated the issue is not fixed yet.
Oct 23rd, 2019 1:05am

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