My email address as well as my Facebook we're both hacked into my email address I was n...

GetHuman-diegosmo's Recover Hacked Account issue with Facebook from October 2019

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Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-diegosmo's own words
My email address as well as my Facebook we're both hacked into my email address I was not able to get into so I couldn't recover Facebook they changed the recovery options they took my email address off of my Facebook but laugh my name there so it still says that it's me but if I type my email address in the Facebook login bar it tells me that that email address does not belong to any Facebook I am finally able to get into my email address but it does not let me log into Facebook because it says that email address does not exist on Facebook. The phone number recovery auction was also changed to a number that I do not know I have tried for a week now to get back into it but have no luck. I am very upset and frustrated at this whole situation because my privacy has been invaded and my personal information and memories have been tarnished.can you please help me get back into my account I do not remember the exact date that I made my Facebook so I went to look on my wife's Facebook and it says it was July **** on my profile page that is the day that I started using Facebook.I am pretty sure that I'm aware of the individuals that have hacked my Facebook but have no proof to press charges or take action besides verbal

GetHuman-diegosmo did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Hacked Account issue
Reported by GetHuman-diegosmo
Oct 18th, 2019 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 727698 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-diegosmo started working on this issue
Oct 18th, 2019 10:34pm

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