I was on my Facebook yesterday, I made me an group page for my business and the next th...

GetHuman3787815's Recover Hacked Account issue with Facebook from October 2019

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Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman3787815's own words
I was working. I went to go into my new group it kicked me off went back in and I was logged out and a message popped up on screen. I have screenshot of it. ... I was on my Facebook yesterday, I made me an group page for my business and the next thing I know I got logged out and can not use Facebook. It asked for my ID I sent my ID but I am no longer a Smallwood that is on it. I NEED my Facebook back. Thats how I make my kids money for food and what they need. I need it back NOW and not ** days later.. facebook needs to fix the issue and let me have it back so I can get my kids diapers.. Today is pay day and Facebook is how it happens. I want it to be let free and let me sign back in.
This is fustrating because this makes my *rd Facebook hacked and nothing done about it!
Make this right by removing all other accounts and letting me log in again to change my password for thr *th time today!
I have tried a phone number on google, I tried help center, I have tried new password, I have tried everying I could think of and nothing!
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Recover Hacked Account issue
Reported by GetHuman3787815
Oct 18th, 2019 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 727029 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman3787815 started working on this issue
Oct 18th, 2019 1:10pm
GetHuman3787815 indicated the issue is not fixed yet.
Oct 18th, 2019 5:30pm
GetHuman3787815 indicated the issue is not fixed yet.
Oct 18th, 2019 5:44pm
GetHuman3787815 indicated the issue is not fixed yet.
Oct 18th, 2019 5:45pm
GetHuman3787815 indicated the issue is not fixed yet.
Oct 18th, 2019 5:45pm
GetHuman3787815 indicated the issue is not fixed yet.
Oct 18th, 2019 5:45pm
GetHuman3787815 indicated the issue is not fixed yet.
Oct 18th, 2019 5:48pm
GetHuman3787815 indicated the issue is not fixed yet.
Oct 18th, 2019 5:48pm
GetHuman3787815 indicated the issue is not fixed yet.
Oct 21st, 2019 1:40pm
GetHuman3787815 indicated the issue is not fixed yet.
Oct 21st, 2019 1:41pm
GetHuman3787815 indicated the issue is not fixed yet.
Oct 21st, 2019 1:41pm
GetHuman3787815 indicated the issue is not fixed yet.
Oct 21st, 2019 1:42pm
GetHuman3787815 indicated the issue is not fixed yet.
Oct 21st, 2019 1:42pm

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