My password was changed so many times in just a matter of * days between my ex getting...

GetHuman3787037's Recover Disabled Account issue with Facebook from October 2019

Help with my Facebook issue
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman3787037's own words
My password was changed so many times in just a matter of * days between my ex getting into my gmail and changing it, along with myself doing the same to follow I’ve had this Facebook for ***years.. I think the original email address on the account is something I cannot access I had three I had Mama MAMMA*****@***.com I have NelsonH*****@***.com In my last email address I put is my current which is H Nelson *****@***.com my recovery phone number is ***-***-**** and my email recovery address as my mothers who is a friend on my Facebook Shirley Deaton Adams and her email is JS Adams *****@***.com that’s my recovery email the name of me at my account is under Hanna Nelson The one of the phone numbers I have on that account is ***-***-**** and I can’t get to that anymore the only thing I can still access is the *****@***.com

GetHuman3787037 did not yet indicate what Facebook should do to make this right.

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Recover Disabled Account issue
Reported by GetHuman3787037
Oct 18th, 2019 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 726796 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman3787037 started working on this issue
Oct 18th, 2019 9:20am
GetHuman3787037 shared this issue with your circles on Google+
Oct 18th, 2019 9:21am

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