Hi, if we use a phone number to verify our accounts, like when it says somethings suspi...

GetHuman-sjg_'s customer service issue with Facebook from October 2019

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The issue in GetHuman-sjg_'s own words
Hi, if we use a phone number to verify our accounts, like when it says somethings suspicious confirm it is you by entering the code. Is the phone number stored on that profile? I have a young niece (too young to be using facebook who made a profile not in her name because she knew her parents would be angry) and I just caught her using my phone to try to verify it as THANKFULLY you are very on top of your security. I would love you to delete the account so she cant get it back but just wanted to check that my phone number isnt attatched to it in the mean time. Thank you for being so good with your security so these young kids that think they are beating the system are safe. They are already in very big trouble and will be getting a lot of talks about online safety and will not be doing this again. But if you could delete the account and remove my number that would be so helpful

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Facebook

Customer service issue
Reported by GetHuman-sjg_
Oct 17th, 2019 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 725451 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-sjg_ started working on this issue
Oct 17th, 2019 9:10am
GetHuman-sjg_ indicated the issue is not fixed yet.
Oct 17th, 2019 8:47pm
GetHuman-sjg_ indicated the issue is not fixed yet.
Oct 17th, 2019 9:45pm