Goodmorning My name is Barry Browne in Bathurst NSW Australia. My Facebook page has bee...

GetHuman3778697's customer service issue with Facebook from October 2019

Help with my Facebook issue
The issue in GetHuman3778697's own words
Goodmorning My name is Barry Browne in Bathurst NSW Australia. My Facebook page has been taken down and a fish on screen is saying as I have been hacked Facebook are checking. my phone number is ********** and email *****@***.com If you want my Facebook details I will supply them. Thankyou

GetHuman3778697 did not yet indicate what Facebook should do to make this right.

How GetHuman3778697 fixed the problem
Thank you so much for your help.Yes it is back up. I sent a full description of what happened. To describe it My friend in Bancock contacts me * o* times a day and did * days ago.Then a *rd email came from him saying he had got govt. money and for me to get the same contact this email (*****@***.com Malcolm Roberts) At ** coming as the *rd email I did not think anything of it. It was a scam. Facebook took my page down. I could not get to Facebook so contacted Get Human and they obviously worked on it and the Facebook came up this afternoon. Do not take emails from ANY FRIEND. offering for a nominal amount a Govt Body will give you an amount. I have been advised to change all Facebook security codes and there is another company that have been fantastic today advising of what tho do re getting safety with Government and other offices. I want to thank Get Human they were fantastic.
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Facebook

Customer service issue
Reported by GetHuman3778697
Oct 17th, 2019 - 2 years ago
Fixed
GetHuman3778697 shared how to fix
Seen by 5 customers so far
Similar issue to 725081 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman3778697 started working on this issue
Oct 17th, 2019 12:46am
GetHuman3778697 confirmed the issue is fixed. Hooray!
Oct 17th, 2019 5:27am