Hi my name is Jennifer Barrett for the last few years especially recently I've been hac...

GetHuman3779125's Recover Hacked Account issue with Facebook from October 2019

Help with my Facebook issue
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Before contacting them, items GetHuman3779125 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman3779125's own words
Hi my name is Jennifer Barrett for the last few years especially recently I've been hacked and no one did nothing about it I had made two new Facebook's this month in October **** between the **th and **th and the one that made a couple days ago you guys disabled it and then took it away and now you're doing the same thing to this one I've had to make a new one because I keep getting hacked so I had to make a whole new email account for this everyone else is Facebook's are doing fine but mine seems to have issues please contact me at ***-***-**** and my email *****@***.com you for taking the time to read this and I look forward to hearing from you because if no one helps me I will sue this whole company for not protecting my accounts or anyone else's because I grow tired of this and I need help immediatelythe only place I can go that I can actually talk to real people

GetHuman3779125 did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Hacked Account issue
Reported by GetHuman3779125
Oct 16th, 2019 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 725013 others
0 customers following this

Timeline

GetHuman3779125 started working on this issue
Oct 16th, 2019 11:28pm
GetHuman3779125 indicated the issue is not fixed yet.
Oct 17th, 2019 3:52am
GetHuman3779125 indicated the issue is not fixed yet.
Oct 17th, 2019 3:53am
GetHuman3779125 indicated the issue is not fixed yet.
Oct 24th, 2019 9:38pm

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