I just received my credit card statement from BMO Mastercard - there's a charge on it...

GetHuman-moulem's customer service issue with Facebook from October 2019

Help with my Facebook issue
The issue in GetHuman-moulem's own words
I just received my credit card statement from BMO Mastercard - there's a charge on it pertaining to Facebook YKSSKMWC**, Merlo Park CA, for $**.** Canadian. I live in Calgary, Alberta, Canada. I do have a Facebook account but rarely go into it.....I mainly look at people's messages they send me by email, by logging on with my emai address & password. The credit card company said the charge may be for advertising, but I have no business & rarely use Facebook. I do not understand the charge, & am afraid to give you my credit card *, seeing your address is Hacker Way **! The so called charge was on Sept. *th & posted on the *th. How can I find out safely what this charge is for? My phone * is ***-***-****, & the email is indicated. Thanks for your reply.

GetHuman-moulem did not yet indicate what Facebook should do to make this right.

How GetHuman-moulem fixed the problem
I deleted my Facebook account. They may have a tricky scam going on whereby to investigate a phoney credit card charge costs as much or more than looking into it. I can no longer be bothered with Facebook, & good riddance.
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Facebook

Customer service issue
Reported by GetHuman-moulem
Oct 16th, 2019 - 2 years ago
Fixed
GetHuman-moulem shared how to fix
Seen by 8 customers so far
Similar issue to 725009 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-moulem started working on this issue
Oct 16th, 2019 11:21pm
GetHuman-moulem shared this issue with friends on Facebook
Oct 16th, 2019 11:22pm
GetHuman-moulem shared this issue with friends on Facebook
Oct 16th, 2019 11:24pm
GetHuman-moulem indicated the issue is not fixed yet.
Oct 17th, 2019 4:44am
GetHuman-moulem indicated the issue is not fixed yet.
Oct 18th, 2019 3:07am
GetHuman-moulem confirmed the issue is fixed. Hooray!
Oct 19th, 2019 11:49pm

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