A strange number called me that i had multiple facebook accounts and needed to secure m...

GetHuman-rey_rogi's Recover Hacked Account issue with Facebook from October 2019

Help with my Facebook issue
First: share to improve GetHuman-rey_rogi's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-rey_rogi may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-rey_rogi's own words
A strange number called me that i had multiple facebook accounts and needed to secure my account. he said i should send a code to him. i sent the code and later i realised i could no longer log into my facebook. then several of my friends and acquaintances started calling that my account was soliciting for funds for a business deal. a number of them had already sent the funds to the designated bank account. I just want facebook to put down my account so the defrauding can stop. about ** people have been defrauded so far. I have already reported to facebook and after their review, they said they did not find any unusual activity. Right now i am locked out of the account and all my friends who have posted on my wall that it was hacked were also blocked, so we can't really know what is going on until i receive a new call from a new victim of the fraud.

GetHuman-rey_rogi did not yet indicate what Facebook should do to make this right.

How GetHuman-rey_rogi fixed the problem

We are waiting for GetHuman-rey_rogi to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Facebook

Recover Hacked Account issue
Reported by GetHuman-rey_rogi
Oct 16th, 2019 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 724993 others
0 customers following this

Timeline

GetHuman-rey_rogi started working on this issue
Oct 16th, 2019 11:02pm

Free Moving Concierge

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians