I have a business page with FB that I have 'Editor' permissions but not 'Admin' permis...

GetHuman3776511's customer service issue with Facebook from October 2019

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The issue in GetHuman3776511's own words
I have a business page with FB that I have 'Editor' permissions but not 'Admin' permissions. My brother set up our page and made me an 'Editor', he was the 'Admin'. Since he has deleted his FB account and I am unable to use the tools to our advantage. I cannot add other users to our account. If you look at the history of this account I am the one who has posted everything to our page and even used my credit cards to pay for Ad boosts. Can someone please update me to be an 'ADMIN' user for our business page?**My name is Kenneth Tirado but my Facebook name is 'KT Alvarez' and our business page is 'Streakin Ricans Empanadas' **Please help, I've reached out to FB many times with screenshots and they send a generic response back with no help. I really don't want to create a new page as we have people who follow us and are growing our business.

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Facebook

Customer service issue
Reported by GetHuman3776511
Oct 16th, 2019 - 2 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 724564 others
0 customers following this

Timeline

GetHuman3776511 started working on this issue
Oct 16th, 2019 4:37pm
GetHuman3776511 indicated the issue is not fixed yet.
Oct 17th, 2019 12:50pm
GetHuman3776511 indicated the issue is not fixed yet.
Oct 17th, 2019 12:50pm
GetHuman3776511 indicated the issue is not fixed yet.
Oct 17th, 2019 12:58pm
GetHuman3776511 indicated the issue is not fixed yet.
Oct 17th, 2019 12:58pm
GetHuman3776511 indicated the issue is not fixed yet.
Oct 17th, 2019 1:32pm
GetHuman3776511 indicated the issue is not fixed yet.
Oct 20th, 2019 5:48pm
GetHuman3776511 indicated the issue is not fixed yet.
Oct 24th, 2019 4:38pm