I don’t know Facebook very well. In the distant and recent past, I have created a few...

GetHuman3778007's Recover Disabled Account issue with Facebook from October 2019

Help with my Facebook issue
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Before contacting them, items GetHuman3778007 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman3778007's own words
I don’t know Facebook very well. In the distant and recent past, I have created a few different Facebook pages just to see what it’s about and to also look up people on occasion. I did NOT use my real name. I rarely if ever posted on any of the pages I created. However, each time I did this I used my current cell phone number for the verification part, but not my real name. Hence, that number was associated with more than one page. I rarely used FB and as I mentioned, I didn’t ever post anything. **I now have a photography business. Mattrobphotography.com I also have an Instagram and an email *****@***.com. I wanted to create a legit and real mattrobphotography facebook page.**I was available, I created the page, it worked, but then it was disabled or banned or whatever and I cannot get it back. I have uploaded my drivers license to FB, and I have also uploaded a face picture of me multiple times to get this back. Nothing works.**Since then I created mattrobphoto and it worked. I have not posted or done anything on that FB page yet. But I did submit a face photo and it works fine. I used my real name. I would MUCH rather have mattrobphotography back though. How can I do this?. **Can you please advise.*thank you*Matt

GetHuman3778007 did not yet indicate what Facebook should do to make this right.

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Recover Disabled Account issue
Reported by GetHuman3778007
Oct 16th, 2019 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 724820 others
0 customers following this


GetHuman3778007 started working on this issue
Oct 16th, 2019 8:05pm
GetHuman3778007 indicated the issue is not fixed yet.
Oct 17th, 2019 9:01pm