I’ve got Instagram and it come up with a message “Your Account Was Compromised*It looks...

GetHuman-jcalasha's Recover Disabled Account issue with Facebook from October 2019

Help with my Facebook issue
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Before contacting them, items GetHuman-jcalasha may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman-jcalasha's own words
I’ve got Instagram and it come up with a message “Your Account Was Compromised*It looks like you shared your password with a service to help you get more likes or followers, which goes against our Community Guidelines.*Change your password to continue using Instagram. If you share your new password with one of these services, you may get blocked from following, liking or commenting.” which I have not done and I cannot reset my password or get back into my account which is a huge problem when I use it for my business and social life

GetHuman-jcalasha did not yet indicate what Facebook should do to make this right.

How GetHuman-jcalasha fixed the problem

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Facebook

Recover Disabled Account issue
Reported by GetHuman-jcalasha
Oct 16th, 2019 - a year ago
Not resolved
Seen by 19 customers so far
Similar issue to 724231 others
0 customers following this

Timeline

GetHuman-jcalasha started working on this issue
Oct 16th, 2019 12:18pm
GetHuman-jcalasha indicated the issue is not fixed yet.
Oct 16th, 2019 4:50pm

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