I'm extremely upset this morning as someone who does not know me has reported my name o...

GetHuman-flick_co's customer service issue with Facebook from October 2019

Help with my Facebook issue
The issue in GetHuman-flick_co's own words
I'm extremely upset this morning as someone who does not know me has reported my name on Facebook and has resulted in it being changed from my nickname which all my friends use to my full name which I do not want displayed on Facebook. My nick name was Flic Toria, I'd have even settled for them changing it to Flic Condron using my surname but to change it back to my full name Felicity has me beyond furious. This has come down to some bitter person whom I've clearly had to remove from a forum I run or some idiot who doesn't like the fact I will challenge racism etc on Facebook. My nickname was used for security reasons because I was a police officer and still have contact with them. I do not want my account displayed for all and sundry with my full name. I'm so upset today on my fathers birthday, it's bad enough I'm mourning his death but then to have to argue because some bitter twerp decided to report my actual nickname because they don't know me is exhausting.

GetHuman-flick_co did not yet indicate what Facebook should do to make this right.

How GetHuman-flick_co fixed the problem
I had to repeatedly email them and keep sending proof of the fact that I’m known by my nickname. They are incompetent, if there was a better platform out there I’d have left. It’s a disgrace that you cannot use the name you normally use in life without this ****.
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Facebook

Customer service issue
Reported by GetHuman-flick_co
Oct 16th, 2019 - a year ago
Fixed
GetHuman-flick_co shared how to fix
Seen by 2 customers so far
Similar issue to 724117 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-flick_co started working on this issue
Oct 16th, 2019 10:29am
GetHuman-flick_co confirmed the issue is fixed. Hooray!
Oct 16th, 2019 3:15pm

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