I help run their multiple facebook support groups and pages for a large company who is...
GetHuman-kmjackli's Recover Disabled Account issue with Facebook from October 2019
Help with my Facebook issue
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman-kmjackli's own words
Get back into my account. ... I help run their multiple facebook support groups and pages for a large company who is a massive customer of Facebooks. **I have been blocked by Facebook, I have had this account for years, it is my personal & work account. *I now can not work or contact people whom I have been messaging, this is very frustrating for me and my employer. **I need my account recovered ASAP please. **My account was not hacked, all details are still the same, it is stating that they are 'reviewing my submission', which is super frustrating because I have already missed shifts and have more in the morning! **Kate Jacklin ******@***.com*Password: Tess****
I am a real person, this is my personal account I have had for years, I also work for a company with this same account.
I want to be able to access my Facebook now and forever.
The company I work for is a huge customer of Facebook.
I have tried everything!
I have an issue with Facebook too
How GetHuman-kmjackli fixed the problem
I send an email to every email address I could find to do with Facebook, also reported the issue via my partners account through multiple channels. **There are is no customer support available so I did all I could. I was locked out for over ** hours.
Please help with my Facebook issue
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We've taken the time to write instructions for how to solve some of the most common Facebook customer problems.