I need to link my facebook account to a new email as ican’t remember my old email to in order to reset my password and here is the URL to my accounthttps:**www.facebook.com*john.ashraf.**

GetHuman-johnashr's Reset Password issue with Facebook from October 2019

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The issue in GetHuman-johnashr's own words
I was trying to change my password but i can’t remember my old one so i couldn’t ... I want to reset my password and the only option is to send the reset code to an old email that i can’t remember and there is no option to send it to my phone number however i’m connecting my account to my phone and this is my number ************** and you can confirm this number from my account as this number is same as the number in the account and as the number in the authentication field i just need you to send me the reset code to this number as i forgot my old pass btw i’m accessing my messenger i just can’t access my facebook page as it logged out
https:**www.facebook.com*john.ashraf.**I need to link my account *To a new email *****@***.com or to send the reset cose to my mobile number ***********
I tried to press forget my password but the obly option is to send to my old email that i don’t have access to it
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Reset Password issue
Reported by GetHuman-johnashr
Oct 15th, 2019 - 3 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 723538 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-johnashr started working on this issue
Oct 15th, 2019 10:25pm
GetHuman-johnashr indicated the issue is not fixed yet.
Oct 16th, 2019 5:38am
GetHuman-johnashr indicated the issue is not fixed yet.
Oct 16th, 2019 5:42am
GetHuman-johnashr indicated the issue is not fixed yet.
Oct 16th, 2019 5:45am
GetHuman-johnashr indicated the issue is not fixed yet.
Oct 16th, 2019 5:51am

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