I got a new phone number in my cell phone therefore my account still has my old number...

GetHuman3771485's Reset Password issue with Facebook from October 2019

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The issue in GetHuman3771485's own words
I got a new phone number in my cell phone therefore my account still has my old number now which I have tried to go into the settings and change but wouldn't let me. Therefore now I reset my browser and everything else for recent technically issues I think to see if it would help at all but now I can not what so ever go into my account and change my password because I forgot it because it only sends out the via code password with the old phone number only. I'm screwed and wish it would send a new password option through my email I stead of my old cell phone number that I do t have anymore. Can not go into my account now. Can I get the code sent to my email and not my old cell phone number login

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Facebook

Reset Password issue
Reported by GetHuman3771485
Oct 15th, 2019 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 723408 others
0 customers following this

Timeline

GetHuman3771485 started working on this issue
Oct 15th, 2019 8:33pm