I have been trying to log on to my account for over * weeks and I have not been able to...

GetHuman3769772's Can't Receive Code to Reset issue with Facebook from October 2019

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The issue in GetHuman3769772's own words
I have been trying to log on to my account for over * weeks and I have not been able to due to the fact that I cannot log on from ANY device to receive a verification code from some authentication app you guys have set up for my security. In which I need to be logged on to get, which makes no sense. I have done everything else including sending a picture of me and my ID, I don't know what else to do I am very frustrated and need this fixed please.

GetHuman3769772 did not yet indicate what Facebook should do to make this right.

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Facebook

Can't Receive Code to Reset issue
Reported by GetHuman3769772
Oct 15th, 2019 - a year ago
Not resolved
Seen by 6 customers so far
Similar issue to 723084 others
0 customers following this

Timeline

GetHuman3769772 started working on this issue
Oct 15th, 2019 4:29pm
GetHuman3769772 indicated the issue is not fixed yet.
Oct 15th, 2019 4:35pm
GetHuman3769772 indicated the issue is not fixed yet.
Oct 15th, 2019 8:48pm
GetHuman3769772 indicated the issue is not fixed yet.
Oct 16th, 2019 4:46pm