On facebook messenger, my account was hacked, and a person I was talking to from Tinder...

GetHuman3768509's Recover Hacked Account issue with Facebook from October 2019

Help with my Facebook issue
First: share to improve GetHuman3768509's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3768509 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman3768509's own words
On facebook messenger, my account was hacked, and a person I was talking to from Tinder got a picture of me and is blackmailing me for $***. I refused to pay so they sent it to at least * people. Family members. They admit to blackmail in the texts, and I can't see any of the messages in my inbox, and when I log in to my messenger it says in red letters I'm not currently signed in, or whatever it says. So this person has complete control over my fbook messenger. This is very urgent, and I'm omw to CBI cyber crime police division to report this and see if they can help. **But honestly the easiest and quickest way to fix this would be for fbook to regain me control of my messenger. Their system has been hacked, without my password. This is a very serious hack. I've never seen anything like it. I have screenshots and everything, but theres no place to upload them here.

GetHuman3768509 did not yet indicate what Facebook should do to make this right.

How GetHuman3768509 fixed the problem

We are waiting for GetHuman3768509 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Recover Hacked Account issue
Reported by GetHuman3768509
Oct 15th, 2019 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 722813 others
0 customers following this


GetHuman3768509 started working on this issue
Oct 15th, 2019 1:27pm