Hello, my name is Junu shrestha from nepal. Somebody hacked my facebook account and cha...

GetHuman3767244's Recover Hacked Account issue with Facebook from October 2019

Help with my Facebook issue
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman3767244's own words
Hello, my name is Junu shrestha from nepal. Somebody hacked my facebook account and changed everything including name, password, personal description and deleted all my post on wall but the url is still my name. Please help me to recover the account. Url of the profile is following:**https:**www.facebook.com*junu.shrestha.********I am very much worried please help me to recover the account. And please suggest me the best solution asap.**Thank you very much in advance

GetHuman3767244 did not yet indicate what Facebook should do to make this right.

How GetHuman3767244 fixed the problem

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Facebook

Recover Hacked Account issue
Reported by GetHuman3767244
Oct 15th, 2019 - a year ago
Fixed
Seen by 12 customers so far
Similar issue to 722449 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman3767244 started working on this issue
Oct 15th, 2019 7:02am
GetHuman3767244 confirmed the issue is fixed. Hooray!
Oct 18th, 2019 12:19pm
GetHuman3767244 confirmed the issue is fixed. Hooray!
Nov 12th, 2019 3:10am
GetHuman3767244 confirmed the issue is fixed. Hooray!
Nov 17th, 2019 1:57am
GetHuman3767244 confirmed the issue is fixed. Hooray!
Nov 17th, 2019 3:45pm
GetHuman3767244 confirmed the issue is fixed. Hooray!
Nov 17th, 2019 3:46pm

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