I would like facebook to allow me to change my passwords my conforming is me on my email or even my recovery email. Cause the old numbers don't work, I can not and will not send my identity to these ppl

GetHuman-whitgi's customer service issue with Facebook from October 2019

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The issue in GetHuman-whitgi's own words
Log info it after years ... I went to prison at the end of **** and forgot all of my gmail accounts, Facebook accounts and Yahoo. So ive literally been locked out of everything. Recently I found a address book with all the info in it, so I've been able to log into it all. All except my Facebook, mind you I have so many pictures of my kids that have been taken away. Now is telling me to take a picture of my identity and send it. I am a young Arabic woman in the United states. My family is originally from Jordan, I do not wish to play these games with my identity. Ive given Facebook everything, my mom's full name, dad's middle name, my birthday, old password witch is my nickname (bree****) which is my anniversary Nov,** matter factly the last time I believe I logged on was right before I got locked up, around my anniversary i believe Nov,** **** I am logged into my Google account, will someone please help me... please??? *Sabrina Ghattas *Email *****@***.com *Birthday *-*-*****Dad's name Khaled Ghattes*What else do you want? Im not sending pictures of my id, social security card, mail nothing like that. This is really bothering me. Please, I'm already Arabic and a woman,
Is that I found my old address book with all my passwords in it, this is how im back in everything except my Facebook... I just wanna see my pictures
I would like a chance to log in myself or to be able to change pw
Im Arabic woman, that gets harassed all the time, I don't respond, I have always followed rules and truly use this site to communicate with family in another country and to share pictures
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Customer service issue
Reported by GetHuman-whitgi
Oct 15th, 2019 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 722387 others
0 customers following this

Timeline

GetHuman-whitgi started working on this issue
Oct 15th, 2019 5:34am
GetHuman-whitgi confirmed the issue is fixed. Hooray!
Oct 15th, 2019 5:37am
GetHuman-whitgi indicated the issue is not fixed yet.
Oct 15th, 2019 6:44am
GetHuman-whitgi indicated the issue is not fixed yet.
Oct 16th, 2019 12:04am