I tried to log in the other day and Facebook said there was a problem and I had to log...

GetHuman-warral's Recover Disabled Account issue with Facebook from October 2019

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Before contacting them, items GetHuman-warral may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman-warral's own words
I tried to log in the other day and Facebook said there was a problem and I had to log in again and reset my password. Now since I don't use the email address on Facebook's record anymore, I cannot reset my password. When I try to choose another address to send it to that corresponds with my account, there is * addresses there that I can choose from, but I have never seen any of these addresses before. I am still seeing notifications pop up with my profile picture but some other strange name written below it, not my name at all. Thank you for any help.

GetHuman-warral did not yet indicate what Facebook should do to make this right.

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Recover Disabled Account issue
Reported by GetHuman-warral
Oct 15th, 2019 - a year ago
Not resolved
Seen by 7 customers so far
Similar issue to 722274 others
0 customers following this


GetHuman-warral started working on this issue
Oct 15th, 2019 3:09am
GetHuman-warral indicated the issue is not fixed yet.
Oct 15th, 2019 9:47pm
GetHuman-warral indicated the issue is not fixed yet.
Oct 18th, 2019 3:45am

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