I received a call from someone saying that they are from Facebook and the someone from...
GetHuman-dbrownra's customer service issue with Facebook from October 2019
Help with my Facebook issue
The issue in GetHuman-dbrownra's own words
I received a call from someone saying that they are from Facebook and the someone from China and Russia have been trying to get the password for my account. They are to call me back when I get home for me to log into my page. How can I know they are from Facebook. The number they are calling from is ***-***-****. Is this person from Facebook?
GetHuman-dbrownra did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-dbrownra fixed the problem
I followed their instructions up to the point in which they wanted to take over my computer and gain access to my Facebook page. Since they had led me through Settings, and Privacy to the list of devices that had access my Facebook page. I then told them that I could just click on the conversation emblem and log those devices out myself. They insisted that if I did not follow their instructions and let them take over my computer to do it they were going to hang up. They then hung up. I then logged all of the strange devices out of my page.
Please help with my Facebook issue
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