Hi, *I run photography business and my customers can't recommend or tag me. There is an...

GetHuman3764262's customer service issue with Facebook from October 2019

Help with my Facebook issue
The issue in GetHuman3764262's own words
Hi, *I run photography business and my customers can't recommend or tag me. There is another business called the same thing and only they come up in search. We are both called My Beloved Photos (one closed in **** business in Florida, wedding focused) , and me in UK, focusing on newborns and children. *Can you please advise how we can change that, so that my business comes up in search (especially since they are not trading any more. Their email address in bio links to my web site. Their phone number is not working neither). *I don't understand how comes even though my fan page shows as My Beloved Photos, it shows underneath beataszaferatmybelovedphotos*I'm awaiting your quick response as it is affecting my business for a long time.*Please can you let me know if they can be removed , and whether I can own page called My Beloved Photos (nothing else)*Thank you,*Beata Szafer

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Facebook

Customer service issue
Reported by GetHuman3764262
Oct 14th, 2019 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 721711 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman3764262 started working on this issue
Oct 14th, 2019 6:37pm
GetHuman3764262 shared this issue with friends on Facebook
Oct 21st, 2019 9:21am

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