My personal Facebook account has disappeared, along with all evidence I ever existed -h...

GetHuman-gaikman's Recover Disabled Account issue with Facebook from October 2019

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Before contacting them, items GetHuman-gaikman may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman-gaikman's own words
My personal Facebook account has disappeared, along with all evidence I ever existed -happened around Oct **, ****. My * business accounts are active but I now have NO access to them, no control. I never received any email or text notification about my account being disabled (or whatever is going on - maybe hacked?). When I tried to verify who I am by uploading ID*driver's license, it took multiple tries to get it to even appear on the screen* the next step was to click on the CONTINUE button - but all the page did was flicker. I cannot tell if my ID image ever went through. I received no notification. Messenger, my accounts, ads etc are now inaccessible. Admittedly it has 'only' been about **-** hours since this started but I'm concerned that I've been hacked and that FB is not aware of it, or taking any action. NEED this fixed please! * Geraldine Aikman

GetHuman-gaikman did not yet indicate what Facebook should do to make this right.

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Recover Disabled Account issue
Reported by GetHuman-gaikman
Oct 14th, 2019 - 3 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 721667 others
0 customers following this


GetHuman-gaikman started working on this issue
Oct 14th, 2019 6:07pm