I don't log into my * year old FB account often, so when I last tried, I was being aske...

GetHuman3761530's Recover Disabled Account issue with Facebook from October 2019

Help with my Facebook issue
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Before contacting them, items GetHuman3761530 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman3761530's own words
I don't log into my * year old FB account often, so when I last tried, I was being asked to change my password! During that process, I was asked to send some ID information! I was livid because I am not comfortable with them having copies of that info (SS card, Drivers License, birth cert, etc) when you can't even talk with someone to figure out what they do with that info! With all their info breach issues, I just didn't want to do so without talking with someone. The next attempt told me that my account had been disabled!!! When I found the link addressing "Disabled Accounts" I was certain this had to be a mistake! I don't commit "cyber-bullying, I don't have the page to communicate with many simply because I only built the account for employment and job-seeking purposes (EVERYBODY considers you "invalid" if you DON'T have a FB or twitter or Linkedin account!) Today I tried logging in again, thinking it was all fixed now, but the message tells me that my password was changed * months ago! That was around the time I encountered the login issues. Can someone help me make contact with Facebook PERSONALLY to clear up all this confusion surrounding my account!! I now need to get into it!

GetHuman3761530 did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Disabled Account issue
Reported by GetHuman3761530
Oct 14th, 2019 - 2 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 721001 others
0 customers following this

Timeline

GetHuman3761530 started working on this issue
Oct 14th, 2019 12:20pm