Hi, I had a business manager account disabled for violating advertising policy. It has...

GetHuman-timdigan's Recover Disabled Account issue with Facebook from October 2019

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Before contacting them, items GetHuman-timdigan may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman-timdigan's own words
Hi, I had a business manager account disabled for violating advertising policy. It has been under review since August **th with no response. Then my personal page linked to all my ad accounts got suspended from advertising so now I can't advertise at all on facebook. Please see the message below I sent to Facebook support inbox. I've spoken to a rep on chat support and they have just told me that I had should hear back soon but it's been since August **th and no response. Plus now I cannot access the Facebook chat support. I just don't know what to do next, can you help?**"Q*. Please tell us why you should be allowed to advertise**Hi, I have just received notice that I cannot advertise on Facebook for my new ad account ***************. There isn't a message indicating a policy violation so I am not sure why. I have been extra diligent to ensure that all my ad copy and images are within guidelines.**I did have an ad account disabled on August **th **** *************** which is still under appeal. As this is still under appeal, is this the reason my new Ad Account has been recently disabled?**There are no unapproved ads or policy violations in my new ad account ***************. It's in my best interest to stay within policy and keep the ads running as Facebook Ads is where all my business leads come from. I have read through the guidelines thoroughly and always consider the policy before taking action when creating new campaigns and ads.**I would really appreciate it if you could help me get the ad account back up and running. I look at Facebook ads as a long term partner for growing my business.**Please take my appeal into consideration.**Regards*Tim"

GetHuman-timdigan did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Disabled Account issue
Reported by GetHuman-timdigan
Oct 14th, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 720723 others
0 customers following this

Timeline

GetHuman-timdigan started working on this issue
Oct 14th, 2019 7:47am

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