my account has been disabled and I'm not sure why. I created and account some time ago...

GetHuman3760201's Recover Disabled Account issue with Facebook from October 2019

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Before contacting them, items GetHuman3760201 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman3760201's own words
my account has been disabled and I'm not sure why. I created and account some time ago and didn't use it wasn't sure of my login and password so opened a new account using my email and tried to delete the original account once I remembered i had used my phone number but i find my new account has been disabled I have sent in two forms of ID as per the help page(several times but have heard nothing. is it possible for you to delete my account using my phone* and activate the account using *****@***.com as a sign in.

GetHuman3760201 did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Disabled Account issue
Reported by GetHuman3760201
Oct 14th, 2019 - a year ago
Not resolved
Seen by 6 customers so far
Similar issue to 720584 others
0 customers following this

Timeline

GetHuman3760201 started working on this issue
Oct 14th, 2019 5:01am
GetHuman3760201 indicated the issue is not fixed yet.
Oct 14th, 2019 6:13pm
GetHuman3760201 indicated the issue is not fixed yet.
Oct 14th, 2019 6:15pm

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