Hi I am maeen hafiz from Bangladesh.*My fb id is hacked. I am really suffering cyber bu...

GetHuman3758207's Recover Hacked Account issue with Facebook from October 2019

Help with my Facebook issue
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman3758207's own words
Hi I am maeen hafiz from Bangladesh.*My fb id is hacked. I am really suffering cyber bully. My face book id name is Sheikh Hafiz Maeen. Since last *hrs i have no access to my account eversince i got the alert message of password change attempt from my account. I can prove my identity with passport, birth certificate, national Id and lot more legal identification papers. But this gmail was also hacked right before the hacker has hacked my fb account. So i am afraid to send my documents to you from this email, as it will help the hacker to get hand of those identification documents. Please help me asap. *Please contact me in *****@***.com*There i can send all my identity documents.*My fb id has lot of personal and confidential informations, that now hacker has access to. Please disable id until my identification is proven.*Thanks in advance.

GetHuman3758207 did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Hacked Account issue
Reported by GetHuman3758207
Oct 14th, 2019 - 2 years ago
Fixed
Seen by 4 customers so far
Similar issue to 720578 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman3758207 started working on this issue
Oct 14th, 2019 4:48am
GetHuman3758207 confirmed the issue is fixed. Hooray!
Oct 16th, 2019 12:19pm

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