I created a facebook account for my business a few days ago and I created a facebook ad...

GetHuman-thaqibmo's Recover Disabled Account issue with Facebook from October 2019

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Before contacting them, items GetHuman-thaqibmo may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman-thaqibmo's own words
I created a facebook account for my business a few days ago and I created a facebook ads manager aswell. When i confirmed to run my first facebook ad it worked and then i got a page from facebook asking me to upload a picture of myself to verify m identity. I uploaded a picture and now when i try to log into facebook from any device it gives a message saying **"You can't use Facebook at the moment*We're currently reviewing your submission.***We're always looking out for the security of our community, so until then, you won't be able to use Facebook."**The worst ppart about this situation is that when this happened my facebook got disconnected from my store however the ads are still running and i will be charged for the ads. Is there anyway i can resolve this issue.

GetHuman-thaqibmo did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Disabled Account issue
Reported by GetHuman-thaqibmo
Oct 13th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 719072 others
0 customers following this

Timeline

GetHuman-thaqibmo started working on this issue
Oct 13th, 2019 7:57am

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