Facebook Customer Service Issues

I need assistance with my Facebook account. My ex-boyfriend, Nick Weber, hacked into it on 10/9/[redacted] and has been causing issues by altering it, according to my friends. I have been locked out since yesterday afternoon. I request a verification code to regain access to my account. I also want all devices logged out and for my account to stay active. Should you need it, I can provide a copy of my license for verification. Kindly assist me in resolving this situation promptly. Thank you.

I manage a Facebook business page called Turtle Tubbs Designer Tees & More. My name is Jeannette Munn, and I am experiencing an issue with my account. Facebook has put restrictions on my page until October 18, even though I have not violated any community standards. I have paused my advertising campaign because I am unable to post anything. I find this situation inappropriate and frustrating, as there is nothing offensive about my posts promoting Tee shirts. This reflects poorly on my business and confuses my customers. This is the second time I have faced this problem, and I am seeking assistance to resolve it.

Around two years ago, during a difficult breakup, I stopped using Facebook. Recently, a friend reminded me that my account is still active. I have tried various email addresses and my mobile number but cannot seem to regain access. Despite remembering an old password recognized by the system, I am still locked out. My name on Facebook is Naomi Adele, and my profile picture shows me with long dark hair in a black dress in front of a mirror. Is there a way I can verify my identity by providing identification documents or sharing details about my friends or specific photos to regain access to my account?

Hello! My name is Christy Larson, and I am having trouble accessing my Facebook account since I got a new phone and cannot recover old emails. I contacted Facebook and sent them a photo of my ID, but it’s been over a week, and I haven't received a response. My current email, [redacted], is associated with my account, but I can't select it. I briefly accessed my account on Safari using my new phone number [redacted], but a text took me to the previous owner's Facebook account, and I can't log in since then. I am just hoping to regain access to my account and appreciate any assistance. Thank you for your support! Warm regards, Christy Larson

I received a suspension due to a post where I was accused of hate speech. Here is the post in question. I feel like my freedom of speech is being censored. Identifying as a gender different from your birth sex is comparable to identifying as a mythical creature like a unicorn. Self-identification does not invalidate biological facts, logic, and science. It implies these individuals struggle to understand their own identity. It's understandable for genetic females to feel uncomfortable with a transgender person using female facilities. The root issue is acknowledging reality; males will always be males, and females will always be females. DNA remains constant. It seems like a clash between science fiction and reality.

Hello Facebook Support, I am in desperate need of assistance. I am unable to access my Facebook account. Name: Angel B. Login: [redacted] I recently reported my cousin's account due to hacking and inappropriate posts being made. Subsequently, Facebook requested my mobile number for verification. However, despite multiple attempts with the code sent, I am unable to proceed due to a request for my ID upload for security purposes. I am concerned if my account has been compromised or reported. My Facebook account holds my entire online identity, and I urgently require help to prevent any misuse of my information. Please note, I no longer have access to the email associated with my account ([redacted]). Thank you for your prompt attention to this matter.

I am currently facing an issue with Facebook blocking me from posting on my personal page, commenting on any post, and sharing my business page. This has become more frequent and is quite frustrating. I always abide by the rules and regulations and do not engage in any inappropriate behavior. I notice other business pages freely posting spam content while my legitimate posts are being restricted. It is concerning that this might be due to jealousy from competitors. I sincerely hope this matter can be resolved promptly.

My account has been disabled, possibly due to a hacker issue my son experienced. It seems this person might have also targeted my husband and daughter's accounts. Although my husband created a new account after a similar incident a week ago, they also managed to have that account deleted. I rely on Facebook to stay in touch with my family and have lost many priceless photos. Can someone assist me in resolving this frustrating situation? My details: Bridgette Mealey Gray, born on July 29, [redacted]. My husband: Chris Gray, born on March 28, [redacted].

Someone has hacked into my Facebook account and changed my password without my permission. I am unable to access my account now and I don't want to lose all the pictures and memories I have on there. I had to create a new account, but it's just not the same. My old Yahoo email account has been deleted because I haven't used it in over 10 years. I tried to regain access to the old email, but I can't remember the phone number associated with it from over a decade ago, so they couldn't help me. I even tried to provide my bank account details, which are under my name, but still no luck. Please assist me in regaining access to my original Facebook account that I've had since [redacted]. Thank you very much and have a good day.

Hello, my name is Mohammad Taha, and I am from Pakistan. I was unaware of the presence of pornography on Facebook through groups and pages. Regrettably, I received a video containing inappropriate content involving a child, which I mistakenly shared with a friend group. Consequently, my account was disabled. I have submitted my ID as requested and sincerely apologize for this mistake. I acknowledge the error and assure you that it was unintentional. I understand the gravity of the situation and promise that such an incident will not reoccur. You can find my account at Facebook.com/mohammad.taha45. I apologize deeply for any inconvenience caused.

Hello, I recently received a message from a friend who claimed to have won $[redacted],[redacted] through the Facebook Freedom Award promotion. She mentioned seeing my name on the winners' list and provided me with a contact. Unfortunately, I fell for a scam and shared my PIN, thinking it was legitimate. Now, my friends have informed me that my account is still active, but I have been locked out. I need assistance regaining access to my Facebook account and reconnecting with my friends. Thank you.

I was informed that my account was flagged due to a past conviction as a sex offender from when I was 19. Although this is accurate, I am now almost 46 and have not committed any other offenses. I am reaching out because I believe that the recent Supreme Court decision stating that banning individuals from Facebook solely based on their status as a convicted sex offender goes against their First Amendment rights and is unconstitutional. While I do understand the importance of keeping the platform safe, I believe that banning individuals should only happen if there is concrete evidence of them using Facebook to engage in illegal activities. I personally have never used Facebook for inappropriate purposes and only had adult friends or minors whose parents were aware of my background. People can learn from their mistakes, and I have certainly done so. I urge Facebook to reconsider their Terms of Service and possibly restrict accounts of individuals with certain backgrounds to interact only with adults. Implementing a "report" button for messages could also help address any inappropriate behavior swiftly. Safety is crucial, but it's also important to give those who have rehabilitated a chance to participate, proving their ability to abide by the rules.

Yesterday, I accepted a friend request from Kim Townsend, thinking it was odd since I believed she already had an account. After receiving a strange message from the same person, I realized it was likely a hacked account. I reported the fake profile, and shortly after, I lost access to my account. Now, when I try to log in, it prompts me to submit an ID, but I'm unable to proceed. Despite changing my password and trying verification codes, I can't complete the process. I've cherished this account for 12 years, holding memories from high school, college, and starting a family. Any assistance would be greatly appreciated.

Hello, my name is Ashley Hughes Young and I have been using my Facebook account for over nine years. On October 6th, [redacted], I tried to update my phone number by deleting the old one. However, after doing so, Facebook locked me out of my account, which has never happened to me before. I have been trying to reset my password by requesting a code to be sent to my email, but I keep getting an error message saying, "An error occurred while sending the message." This situation is frustrating because I am unable to prove my identity due to this issue. I urgently need to regain access to my account, so I would appreciate it if I could receive an email to reset my password and login. Thank you for your assistance.

Lately, I've been bombarded with ads for the past 2-3 weeks! Every few posts, there's an unsolicited ad that's irrelevant to me. I'm tired of clicking "block" repeatedly. I've checked and adjusted all the settings I can think of to try to stop this, but nothing has worked. I'm not in the market to sell my house, hire a lawyer, or find a new dentist. Those shoes that keep appearing in ads with slightly different wording or from various sellers are not what I want. Please help me figure out what I might be missing in the settings so I can resolve this issue. I understand that some ads are expected, but seeing one every 3rd post is just too much. Thank you.

I'm experiencing issues with both Facebook and Instagram. Despite having a decent following, my posts receive very little visibility on both platforms unless they're not related to music. I use business accounts for both pages to promote my business, but it seems like my content is not being shown to the audience. Even after following all the guidelines, my posts seem to be hidden. Additionally, I have multiple posts stuck in appeals for over a month, and I can't delete or edit them. These issues started in May when I launched a new campaign, and I've been trying to resolve them by emailing the support team. It's essential for me to get this information out, but even after running ads, my reach seems limited. Any assistance in addressing these issues would be greatly appreciated.

Hello, my name is Rokeisha Powell, and my Facebook username is Rokeisha TrueBeauty Powell. I am concerned because I believe my account has been hacked. I have been attempting to access my account since 2 am without any success. I have had my account for approximately 11 years and have never encountered this issue before. I have tried deleting and reinstalling the app twice, attempting to reset my password via SMS, and everything else I could think of. My Facebook page is very important to me as it is how I stay connected with my family, share my children's pictures, life moments, and receive messages from loved ones. I would greatly appreciate it if the Facebook team could help me recover my account. I have attempted to reach out through messages today but have not had any luck. It seems like I am locked out as I cannot log in but can see my page from my mother's account. Facebook keeps redirecting me to create a new page under my name, but I do not want to start over. I believe my account has been compromised by hackers, and I am writing for assistance. Thank you for your help. - Rokeisha TrueBeauty Powell

I recently made a purchase from a Chinese company advertising on Facebook. Unfortunately, it appears to be a fraudulent transaction as they claimed to have shipped my order but provided an invalid tracking number. The company needs to be reported to prevent others from falling victim to this scam. Initials ORDER #BADUCT11281 Your order has been processed and is allegedly on its way, but the tracking information provided seems to be fake. It's crucial to raise awareness about this issue and urge Facebook to remove these misleading advertisements. If you have any concerns, you can contact me at [redacted] This email was received following the purchase confirming the order details.

I have a Facebook account where I manage various pages like the town mayor's and Sheriff's Office. One night, I accessed my husband's Messenger but forgot to log out. He couldn't open a message I sent, and the next day, my account was disabled. Trying to reset my password with the code sent to my phone leads to a prompt to enter a mobile number, which it doesn't accept. Even after trying to recover via email, I face the same issue. As my work's Facebook pages are linked to my account, I urgently need to regain access. Any assistance would be greatly appreciated.

I am currently facing some issues with accessing my Facebook account since I moved to Florida and changed my email and phone number. Unfortunately, I lost all my passwords in the process, and I'm unable to retrieve my old email account or log in with my new Florida phone number as it's linked to someone else's account. It's quite strange that I can see the profile of the previous owner of my phone number. I tried reaching out to my trusted friends for help with the login codes, but I timed out. I urgently need to update my email and phone number to regain access to my account to prevent any potential security breaches. Kindly assist me by sending the verification link to [redacted] Thank you for your help.