Facebook Customer Service Issues

I am concerned about some distressing messages allegedly sent from my account to a couple of my Facebook friends. Art W. reached out to me about a "warning" message, and Bev-Bob G. mentioned receiving "weird" messages, prompting them both to unfriend me. I suspect my account may have been hacked. John S.

Hello, I am having issues with my Marketplace ads getting rejected without any explanation. Despite following all the rules outlined in the terms and conditions, my listings for woodworking tools keep getting denied. I have provided detailed and accurate descriptions, and even my appeal to overturn the decision was unsuccessful. My name is Luc Desnoyers, and you can reach me at [redacted] I would greatly appreciate it if someone could assist me in understanding why my ads are being rejected and how to prevent this from happening in the future. Thank you.

I'm having trouble with my password. When I click on "forgot password," it redirects me to a new screen asking for my password again. Then, when I select "forgot password" again, a message prompts me to log out of Facebook to view the page, but I'm hesitant because I might not be able to log back in. I'm attempting to switch to a new device, but I can't log in on it. Even when I try to reset my password on the old device, I face the same issue.

On October 2nd, I shared a picture on Facebook that was deemed to violate their community standards. Consequently, the post was removed, and I was barred from sharing content and using Messenger for 30 days. However, on October 3rd, I received a message from Facebook stating that my post was reinstated, acknowledging that it adheres to their guidelines. Despite this, I am still unable to share or use Messenger. Can someone clarify why the restriction remains in place?

I recently sent a private message to a woman looking for information on her Arabian horse's ancestors. Upon waking up, I discovered that my message was deleted due to an alleged violation of Facebook standards. However, the specific violation was not mentioned. The message contained details about a well-known ancestor, *Moment, who was the full brother of US National Champion *Muscat. *Moment was born in Russia in [redacted] and had ancestors stolen from Poland during WWII. These horses were taken to Tersk, including the famous sire Ofir and the mare Mammona, known as the "Queen of Tersk." One of the stolen Polish Arabians was bred with Naseem from England, resulting in Negatiw, who later sired *Naborr. *Naborr was imported to the US by Mrs. Anne McCormick and later owned by Wayne Newton and Tom Chauncey. I am confused as to how sharing this historical narrative could violate any standards. Understanding our ancestry and that of our animals is a deep-rooted human desire. I am eager to learn which specific Facebook standard this message breached, as I strive to comply with the platform's regulations. Thank you.

I have been waiting for a response from you for 2 weeks regarding my hacked account situation. After my account was hacked, I created a new profile. However, when I try to upload my ID, nothing happens. My original profile was [redacted], and the hacker changed the email to [redacted], preventing me from receiving any recovery emails. The new profile is [redacted], which also requires me to upload ID, but I have been unsuccessful in doing so. I have not received any response from Facebook. Please provide me with a link to recover my original profile, pempucha, and remove the new profile [redacted] Thank you.

Hello. I encountered an issue on 8/15/19. The problem arose when I tried to purchase a watch from Kali Kelvin for $50. After providing my credit card information following his link, he vanished from our conversation. The watch never arrived, and although my bank confirms he received payment, there has been no delivery. I understand the risk of buying on Facebook, despite having previously successful transactions on Marketplace. Seeking assistance in retrieving my funds from the seller, Kali Kelvin. My details: Nik Moraskey, [redacted], [redacted]4. I have refrained from raising the matter earlier due to my bank's advice against contacting Facebook directly. Assistance with this matter would be greatly appreciated. Thank you.

Hi there. I'm having trouble accessing my Facebook account. I got logged out and my password isn't working. I attempted to reset it, but I can't get into the email I used for my Facebook login. It seems that my old email address has been deleted by Yahoo due to inactivity. I tried the "trusted contacts" option, but even after entering the codes from my friends, it's saying I've tried too many times when it's actually my first attempt.

Apologies for my English not being great. My account got suspended due to a verification process that requires a card with personal details. I am hesitant to provide my card information to a random website. I was extremely frustrated as my account contains rare items. I have reached level 55 and obtained four or more legendary monsters, most of which are at level [redacted]. It takes a week to level up twice past level 15, and level [redacted] is the maximum unless further steps are taken. I have invested nearly 6 months into this account. I would greatly appreciate it if my account could be unsuspended. I can verify my account using my email [redacted] rather than providing my card details.

I am currently logged into Facebook on my phone and am experiencing difficulties accessing my account via the browser on my new computer. Despite multiple attempts to reset my password by receiving a code on my cell phone number ([redacted]), I have not received any codes. Can you assist me in obtaining a code to reset my password?

I apologize for my poor English. My account was suspended due to a verification requirement requesting a card with personal details. I am unwilling to share my card information with a random website. I was frustrated when my account got suspended because I had very rare items. I had reached level 55, which was challenging to achieve. I had four or more legendary monsters, which are extremely rare, and most of my monsters were at level [redacted]. I had a significant amount of coins accumulated over almost six months of gameplay. If it is possible to lift the suspension on my account, I would be extremely grateful. You can contact me for verification using my email [redacted] instead of requiring my card information.

Dear Facebook Team, I am reaching out to seek assistance regarding my Business Facebook Page which has been unpublished despite having over 25k followers. I established this Page in [redacted] and have diligently built a vibrant and engaged community over the years. I have filed an appeal but have not received any response thus far. I am unsure why this action was taken as my usage of the page has remained consistent. I have been a long-time advertiser on your platform and regularly share valuable information. I would appreciate clarification on the specific violation that led to the page being unpublished so that I can address it accordingly. Thank you for your attention to this matter. Warm regards, Patrick

Yesterday, my account was hacked by someone from France. My girlfriend reported the strange activity, and it took me some time to recover my email and regain access to it through the security questions. I changed the email password and managed to secure my Facebook account by changing my personal details, email, and password back to normal. Unfortunately, about 1-2 hours later, everything disconnected. When I tried to log in, I received a message saying my account was under review for security reasons. It's been a day, and I haven't received any updates on when I can access my account again. I've taken measures to secure my account, such as setting up an authenticator and adding trusted contacts, but I would like to regain access to my account as soon as possible.

I have noticed multiple profile pages on Facebook with my name and the same photo, but they are incomplete and missing a lot of information like friends, photos, and about me details. I can only access my original page by searching my name in the friend search bar. Clicking the Facebook icon on my computer screen now leads me to one of the incomplete pages. Even when I manage to open my correct page, selecting the profile or home option redirects me to the incomplete page. I fear others may be trying to message or contact me but end up on one of the incorrect accounts instead.

I have faced relentless stalking and harassment for five years due to personal information being revealed on your site. I demand action to remove the perpetrator's accounts and IP address. The individual, Stewart Roland Hardy from Toronto, Canada, has engaged in malicious activities, including contacting authorities in my area, sending threatening messages, and spreading false information to my family and workplace. Despite my efforts to address this, the situation persists, leading me to consider legal action. The misuse of personal data and the lack of accountability online have led to this distressing situation, prompting me to call for stricter regulations and a more responsible approach to online activities. I will not rest until this issue is resolved and justice is served.

I made an account but didn't complete the details. I enabled 2FA, but lost access to Google Authenticator, so I can't generate a code for login. I submitted two requests with my ID photo and a picture holding a five-digit code as requested. I haven't received a response for either yet. What should I do next to regain access to my account?

I have been unable to access my Facebook account for approximately four months now. The email I used to sign up is 13 years old and I no longer have access to it. Despite having trusted contacts set up, they are not receiving any codes when I send them the link provided. I have attempted all available options several times. Is there a way for me to verify my identity by submitting a copy of my driver's license or another form of identification to regain access to my account? Starting a new account is not an option for me as my original account contains all the photos of my children growing up over the past 13 years. I appreciate any assistance you can provide. Thank you.

I am Michael B., an insurance agent from South Georgia. I enlisted the help of Insurance Lead Masters to guide me in creating my own Facebook ads to generate life leads exclusively for me. Initially, everything went smoothly for three weeks, and I was obtaining high-quality leads. However, after making a few minor adjustments, the ad was flagged, then deleted. I have been trying for almost three weeks to have it reinstated, as I am eager to get it running again. If I've made an error, I just require clarification on what went wrong to rectify it promptly and ensure it doesn't reoccur. While I am new to managing this independently, I am a quick learner and would greatly appreciate assistance to resume my work.

Two years ago, on October 8, [redacted], my father passed away. Recently, on October 8, [redacted], I woke up to a friend request from him on a fake account. After reporting the fake profile to Facebook, I received an email informing me that they would reach out to "my friend" whose account was being replicated. I clarified that "my friend" was deceased and requested the removal of the fake account. Subsequently, my account was locked, and I was instructed to submit my ID to regain access. Despite providing my ID multiple times already, my access has not been restored. Facebook indicates they have five pictures of my ID on file. It has been over two days since this issue started, and I am still unable to access my account. Any assistance would be greatly appreciated.

I need assistance in changing my password and removing my current email account to update it with a new one. I have deactivated my old email, which I use occasionally for my AIM GLOBAL transactions. My essential emails and account information are stored in that email account. Please provide immediate assistance in recovering my account. Old email: [redacted] Phone number: [redacted]25 - used for login, but the hacker has changed it. The username "Shan Jhiel Lyn" is still linked to the hacked account.