I own an ad agency that uses Facebook to advertise. We created a Facebook Business Pag...
GetHuman3739527's Recover Disabled Account issue with Facebook from October 2019
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Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman3739527's own words
I own an ad agency that uses Facebook to advertise. We created a Facebook Business Page for a new client that wanted to run an offer at a location. Once the ad was run for a month, we were asked to delete the page. We tried but couldn't do so because we needed to delete the location. Facebook doesn't make it easy to delete the location. We reached out to Facebook for help and had no response. This has resulted in our account being disabled. All of our ads are now disabled and we need help. We need to recover our account as our intention has never been ill-willed.
GetHuman3739527 did not yet indicate what Facebook should do to make this right.
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