Facebook Customer Service Issues

This morning, my elderly friend's account was hacked, and I promptly reported it to Facebook. Unfortunately, this is not the first time it has happened to her. The scammers used her account to try and deceive me into calling a number for supposed 'free' money through FEDEX, an obvious scam. I saved the chat images as evidence for Facebook. To my dismay, my account has been disabled. Despite following the instructions to regain access, providing multiple clear photos of my Driver's License ID, the system refuses to accept them. I am currently locked out of my account and in need of assistance. Please help me get back in.

I used to run an audio page while at university under the name Shay Jagger Productions. Now as a qualified audio engineer, I want to establish a real business called Crypt Audio, with my home studio known as The Crypt. Despite several attempts, requests to change and appeals have been rejected as officials claim it is misleading. This is not the case. I am operating in the music industry as an audio engineer. My former name was a combination of my name and the term "productions" reflecting my role as a music producer. The new name, Crypt Audio, simply reflects the brand of my company with the word "Audio." I believe this is not misleading and seek assistance in getting this approved as I plan to launch my business soon.

I am attempting to log into my Facebook account to sign out from all the devices where I used it to log into Spotify. Unfortunately, I am encountering difficulties as I recently changed my password and cannot recall the new one. After multiple unsuccessful login attempts, I am now trying to reset my password. However, when I enter my email address or phone number, Facebook indicates that my account cannot be found. This is perplexing, as I am currently logged in on my Facebook app. I am concerned that my account may be compromised.

I recently updated my password due to some suspicious activity and noticed that Facebook got disconnected from my Shopify store. I attempted to reconnect it through my Shopify admin panel following all the necessary steps, including uploading a photo of myself. The first picture was rejected, but the second one got accepted. However, Facebook now requires additional verification before I can regain access, leaving me unable to use it in the meantime. As a business owner, it's crucial for me to have access to my page. I appreciate any assistance in resolving this matter promptly.

My Facebook account was deactivated, and I'm uncertain why. I've submitted the Facebook Review Form multiple times in the past month with the necessary identification to verify my identity, but have not received any response. I'm seeking assistance in understanding the reason for deactivation and how to reactivate my account. User: [redacted] Thank you for your help! Sincerely, James G. /s/

I would like help with my Facebook account that was deactivated some time ago. I have submitted several Facebook review forms with my ID multiple times in the past month, but have not received any response from Facebook. I need assistance in understanding why my account was deactivated and how I can reactivate it. My username is [redacted] Please feel free to reach out if you have any questions. Thank you in advance for your help. Respectfully,

I am having trouble accessing my current Facebook account. I created a new account on 6/28/19 due to getting a new phone and wanting to use Facebook Messenger which was not available on my old account. Now, I can't log into the new account as it says I am entering the wrong password and I can't recover it. I can still access the old account through Google, but I want to delete it. This situation is frustrating, and I would appreciate any assistance in resolving it. Thank you.

My partner and I got engaged on July 24, [redacted]. He uploaded a photo to Facebook and tagged me, but it seems to have vanished. On his mobile uploads, it shows he last updated photos on July 24, the day he uploaded the photo, but the latest one it displays is from May [redacted]. This photo was special to us, and we received many lovely comments from family and friends. Can you help us recover it?

My name is Glasme Roye, and I closed down my business permanently last month. I need to file a complaint about Abby Campbell and Abby Mac for making negative comments about my family. Andre White is involved in this situation, causing distress to my family, daughter, and her friends. I am concerned as he is misrepresenting his identity. Ever since I ended my marriage with Andre White two years ago, the situation has escalated. I wish for an investigation into this matter and, if necessary, for it to be reported to the police. I would greatly appreciate your assistance in addressing this issue, as I am becoming extremely worried about the ongoing situation.

I used Facebook Ad Manager to promote my 2-minute video with a $50.00 budget over 14 days. I paused the campaign on day 7, and when I reactivated it 6 days later, it only ran one more day before showing as complete. Even though it only ran for 8 days, I was charged the full $50.00. I'm unsure if I was billed for the full 14 days or if my daily budget was multiplied for the remaining day.

I created a Facebook ad campaign, which ran for 5 hours. However, after deciding to cancel the campaign, I paid off the remaining balance on my Facebook ad account. Despite this, I keep seeing recurring small charges like 11 cents, 22 cents, and 18 cents being deducted. Whenever I try to remove my payment method, it prompts me to clear the remaining balance, which I promptly pay off each time. Even after settling the charges, new small fees appear before I can even refresh the page. I am attempting to delete my ad account, but it won't let me until the outstanding balance is resolved, with a message stating I've reached the maximum payment attempts for the day. Even though I continue to pay the small charges, they persist despite no active ads running.

To whom it may concern, I would like to address an issue regarding the blocking of my Custom Pools Miami page on Facebook. Custom Pools Miami, in operation since [redacted], recently went through a transition from Custom pool Mia to Custom pools Miami (with no changes to the company). During this merge, we encountered problems resulting in the loss of our reviews and approximately [redacted] followers. It is essential for those handling these matters to pay close attention to the details, especially when it pertains to an established company. The continuity of the company remains the same, and the sudden loss of followers and reviews due to the block is concerning. I am hopeful that Facebook will investigate and rectify this situation promptly. Thank you.

I purchased 2 watches from Stardustwatches.com as part of a deal for buy 2, get one free. Unfortunately, I only received one watch. I have contacted their customer service multiple times via email to address the issue, but they keep insisting that my order has been delivered without answering my questions. It feels like I am receiving automated responses and my concerns are not being addressed. Can someone assist me in getting the 2 watches that I am owed, please?

My name is Diana Lovin, for real. It seems like Facebook is having issues with the extra ''G'' in my last name. They are requesting identification, but I am hesitant to share it due to privacy concerns, even if they promise to delete it after 30 days. I sent a photo with my name on a credit card, but Facebook is still not allowing me access to my account with 10 years of memories. How can I resolve this and regain access? Thank you in advance.

I bought a shed on Aug 10, [redacted], for $[redacted] from a Facebook ad. The seller claims they delivered it and provided a tracking number, but it was actually for a leather credit card holder with no sender details. I ordered a 15' x 8' shed in 3 boxes from a store called Shoefly. Unfortunately, the order information vanished right after I made the purchase, so I couldn't print any details regarding the order or shipping information. I have all the order numbers and names available if necessary.

Hello, I am seeking assistance regarding a situation on Facebook Messenger where an individual is consistently contacting my friends and spreading false and harassing messages. Despite blocking and reporting this person for harassment, the issue persists, impacting not just me but also my children, who are now facing bullying as a result of these actions. I have already taken measures to secure my account's privacy but the situation remains unresolved. Any help or guidance on how to address this issue and safeguard my family from further harm would be greatly appreciated. Thank you.

Three days ago, Facebook requested a photo ID to verify my identity. However, whenever I upload my driver's license image, it redirects me back to the same page asking for my ID repeatedly. This prevents me from accessing Facebook and Messenger until I can successfully submit the required ID. Despite multiple attempts, the system keeps looping me back to the submission page each time I try to upload the photo.

My personal page on Facebook, as well as all my business accounts, got disabled abruptly. Whenever I attempt to appeal, Facebook displays an error message stating, “your submission could not be processed.” Now I find myself without a page despite having many pages, numerous friends and followers, and investing a significant amount on Facebook ads. I am requesting for Facebook to reinstate my page.

My Facebook ads account recently had its payment method temporarily suspended for security reasons. The account is still active using a different payment method, but the suspended card is our primary business card. I need assistance on how to submit proof of ownership for the card to have it unfrozen and be able to use it on the ads account. Whom should I reach out to regarding this issue?

My name is Konstantinos Giatroudakis, a Greek doctor with 11 years of experience, and owner of 3 Instagram accounts. Three weeks ago, my account (kostas_giatrou) was blocked without any explanation or warning, accusing me of pretending to be someone else. This action has left me feeling disrespected both personally and professionally. As a doctor, social media is crucial for promoting my work and communicating with patients. Despite sending over 30 reports to Instagram support, I have received no response and all my attempts to provide verification have been ignored. I appeal to a conscientious staff member to look into this matter and help me resolve this issue. My details are: Konstantinos Giatroudakis, Instagram account: kostas_giatrou, Email: [redacted], Date of Birth: 31/10/[redacted].